BlackPearlFX is regulated by the Financial Conduct Authority (FCA)
FCA requires licensed financial services providers to meet strict capital requirements and to implement and comply with internal procedures including risk management, staff training, accounting and audits. You should be mindful of the risks of trading Margin FX and note that you can incur losses when trading. Returns are not guaranteed.
FCA is the independent watchdog that regulates financial services. BPFX is authorised and regulated by the Financial Conduct Authority (FCA) under the Financial Services Register Number 688456.You can check this on the Financial Services Register by visiting the FCA Website.
Segregation of Funds
BPFX deposits all client funds in Segregated Client Trust Accounts with the Natwest bank. National Westminster Bank, commonly known as NatWest, is a large retail and commercial bank in the United Kingdom. Since 2000 it has been part of The Royal Bank of Scotland Group Plc, ranked among the top 10 largest banks in the world by assets.
The FCA requires licensed businesses to maintain adequate financial resources at all times to ensure business remains financially stable.
All retail clients of BPFX whether you are a UK citizen or not, have their funds fully protected up to £50,000 by the FSCS in the event that BP is unable to return client money. More details can be found at: www.fscs.org.uk.
Operating efficiently, honestly and fairly
We comply fully with FCA Principle of Business 6, which requires every regulated financial firm to ‘pay due regard to the interest of its customers and treat them fairly’. That means we’re committed to protecting your interests in everything we do, from promoting our services and suggesting products right through to after-sales service and handling complaints (see below).
We hope you’ll never have reason to complain about our service. But if you do, you’ll find we deal with complaints promptly and fairly, in line with FCA guidelines. You can contact our complaints handling and compliance team via firstname.lastname@example.org. We also encourage our team to suggest improvements we can make based on customer complaints.